Privacy Policy

Eastleyoak.com website is owned by Eastley Oak, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Eastleyoak.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Eastleyoak.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

At Eastley Oak, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data in an era of evolving technology.

Information We Collect

We collect information that identifies you or can be used to identify you ("Personal Data"), including:

• Contact Data: Name, email address, and phone number provided via our "Contact Us" or service inquiry forms.

• Usage Data: IP address, browser type, and site usage patterns collected via cookies and tracking pixels.

• Inquiry Details: Any information you provide regarding your real estate needs (e.g., your preferred location or price range).

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via Hello@eastleyoak.com.

Your rights - European Residents only:

If you are a European resident (only), you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Use of Artificial Intelligence (AI) and Automation

To provide a more efficient experience, we may utilize AI-driven tools and third-party service providers.

• Processing Efficiency: We may use AI tools to categorize or prioritize inquiries so our team can respond to your needs more effectively.

• Data Protection: We do not "sell" your personal data to AI developers for the training of public models. Any data processed by AI on our behalf is handled through secure, enterprise-level providers that maintain strict confidentiality agreements.

• No Automated Decisions: We do not use AI to make automated legal or financial decisions (such as "screening" or "rejecting" clients) that would have a legal effect on you.

SMS and Telephone Communication (TCPA Compliance)

By providing your phone number through this Site, you expressly consent to receive calls and text messages (including SMS and MMS) from Eastley Oak for marketing or transactional purposes.

• Consent: This consent applies even if your number is currently on a State or Federal Do Not Call registry.

• Automated Systems: You agree that we may use automated technology or recorded messages to reach you.

• Opt-Out: Standard message and data rates may apply. You may opt-out at any time by replying "STOP" to any text message or by contacting us directly.

How We Use & Share Your Data

We use your data solely to provide professional real estate services and improve our website performance.

• No Sale of Data: We do not sell, rent, or trade your personal information to third-party "lead buyers" or unrelated marketers.

• Service Providers: We may share data with trusted vendors (such as our CRM, email host, or analytics providers) who are contractually obligated to protect your privacy and use your data only for our specific business purposes.

Cookies and Third-Party Analytics and Tracking

We use third-party tools, such as [e.g., Google Analytics], to help us understand how visitors interact with our Site. These services use cookies to collect information such as your IP address and browsing behavior. Additionally, we use cookies to enhance your experience and analyze site traffic via tools like Google Analytics.

• Tracking: These tools help us understand which pages are most helpful to our clients.

• Do Not Track: Our website currently responds to "Do Not Track" (DNT) signals sent by your browser if configured. (Note: If your website doesn't support DNT, change this to "does not currently respond to DNT signals").

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: You may request a list of the categories of personal data we have collected about you.

• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.

• Non-Discrimination: We will not discriminate against you for exercising any of these rights. To exercise these rights, please contact us at hello@eastleyoak.com.

Data Security and Retention

We implement industry-standard encryption and security measures to protect your data. We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. While we take every precaution, no method of transmission over the internet is 100% secure.

Fair Housing Commitment

In all our data collection and communication, we strictly adhere to the Fair Housing Act. We do not use collected data to discriminate based on race, color, religion, sex, handicap, familial status, or national origin.

Data Retention

We retain your personal information only for as long as is necessary to provide you with our services, comply with our legal obligations (such as real estate record-keeping laws), or resolve disputes.

Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to

• Email: Hello@eastleyoak.com

• Address: 27001 Aguora Rd. Suite 350 Calabasas CA 91301